Beyond Numbers: The ROI Odyssey of Crafting a Powerful Brand

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November 6, 2023
By Gabriel Altvall, a Branding & Web Design Studio
Thoughts

Is it the opportune moment to invest in branding, and if so, what returns on investment (ROI) can you anticipate in this uncertain economic landscape? These are pressing questions on the minds of many.

Branding, a seamless blend of art and science, often captivates creative minds, drawing attention to the artistic facets like mood boards, concepting, and wordsmithing. However, during this recession-like era, where discussions revolve around ROI and the value of rebranding, it's time to shift the spotlight to the science of branding. It's time to acknowledge the importance of the strategic planners in the process.

Demystifying the art of rebranding: 5 key moments

Investing in your brand is a significant decision, and the timing is critical. I've identified five key milestones or challenges that often drive the majority of brand projects. Alongside each, we'll delve into the benefits of investing in your brand at that specific moment and provide insights into how to approach ROI.

1. We're gearing up for a fundraising round

When contemplating the ROI of a brand engagement, this moment establishes a straightforward connection between investment and return. Fundraising, essentially a storytelling exercise, becomes more effective with a clear narrative connecting your identity, the problems you're addressing, and the products you're building. Good design and thoughtful copy inherently instill confidence and polish in your pitch, influencing both potential investors and founders.

2. We've successfully concluded a fundraising round

This phase, marked by increased hiring and rapid user acquisition, benefits significantly from a strong brand. Top talent, especially from the younger generation, is drawn to companies aligning with their values. Your brand becomes the authentic medium through which these values are communicated. Simultaneously, on the user acquisition front, a compelling brand serves to "grease the funnel" of your pipeline, fostering awareness and accelerating conversion.

After securing funding, startups often allocate more budget to enhance their brand. Early-stage efforts may focus on new landing pages and sales materials to attract customers and communicate effectively with potential hires. In later stages, more extensive brand investments emerge, ranging from logos and redesigns to branded videos, tradeshow booths, and billboard campaigns. The ability to invest in brand work correlates with a company's understanding of its product-market-fit and unit economics.

3. We don't know how to tell our story consistently

A lack of consistency in your brand story can trigger various downstream issues. A robust brand foundation streamlines everything, from prioritizing products and features to internal alignment and customer retention. A scalable brand system eliminates the need to recreate the wheel for each new requirement, enabling your team to move faster and collaboratively.

4. We need to look more buttoned up

Consistency is paramount in the sum of experiences your customers have with your brand. A visible and memorable brand leads to better-qualified leads, improved landing page conversion, and increased word-of-mouth referrals. Additionally, time savings come into play when a strong design system allows the creation of high-quality content more efficiently, without constant reinvention.

Investing in branding proves beneficial for startups aiming to appear larger, more established, and trustworthy. A well-executed brand reinforces a company's positioning and market standing, while a poorly executed one may impede growth.

5. We want to stand out from our competitors

In a saturated competitive landscape, your brand provides customers with a reason to choose you. ROI in this scenario manifests in both short-term and long-term impacts. In the short term, a compelling brand helps capture the right customer's attention and distinguishes you in a sea of sameness, contributing to increased revenue. In the long term, it solidifies your place in the customer's mind and heart, fostering recurring revenue as they keep coming back.

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